DeKalb IL Mattress Store

DeKalb IL Mattress Store

2395 Sycamore Rd.
DeKalb, IL 60115
backtobed.com

Phone: (815) 758-4320

One Of Our Favorite Reviews:

To Whom It May Concern:

I am writing to thank you for outstanding customer service that i received this past week at Back To Bed in DeKalb, IL. Thank you so much for the excellent product and service offered by Kanton Williams. He was extremely polite, helpful, and knowledgeable on sleep products. Kanton Also offered respect, which I appreciated. Other vendors acted more like used car dealers - badgering the customer until they purchased the product. I was very satisfied with Back To Bed and Kanton Williams. He was not only courteous, pleasant, and easy to work with, but Kanton made this a great buying experience. Your staff answered every question not only with an answer, but the answer had enthusiasm and energy! I truly walked away from this experience feeling like your staff was there to serve me.

Again, thank you for having the product I wanted to buy, and also staffing your store with people who were grateful to serve. Keep up the good work. We will be back to buy more products.

Regards,

Cindy P.

Mission Statement:
At Back To Bed superior customer service is at the very heart of our business and is the key to our success. We believe that creating satisfied customers is not enough; and will always strive to exceed our customer's expectations in order to earn their loyalty and have them sing our praises to others. This is our compass. And in all interactions, we will adhere to the highest level of integrity, honesty, and fairness.

About This Store

Testimonials

Store Manager

Kanton W.

#1 Rated mattress store in DeKalb County!

Hours:

Mon-Thur 10am-8:30pm
Fri 10am-8pm
Sat 10am-6pm
Sun 11am-5:30pm

Location:

Our Mattress Store in DeKalb IL is located at Barber Greene Rd next to Applebee’s and Target. Our DeKalb mattress store can provide delivery services throughout Northern Illinois.

Delivery/Pick-up Services:
We have many options in stock for take-with, but we can also deliver far west and south of DeKalb. We oftentimes deliver to Rochelle IL, Dixon IL , Sycamore IL, Maple Park IL, Malta IL, and other Northern Illinois towns.

Manager:
Kanton W. has been the manager of the Back to Bed mattress store in De Kalb for 5 years. He has been managing specialty sleep shops including Back To Bed for over 12 years. Kanton and his staff will take the time to listen to you and your needs to assist you in making the best buying decision whether you need a college bed, a guest room set, or a Master Bedroom bed. We also have daybeds, futons, and head and foot boards.

Kanton's Reviews & Testimonials: